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Item quality
All of our items are genuine, straight from manufacturer. Also, our items are made for western Europe market, so you will be getting the same items, that western europeans get. You will receive item with all the tags and in original packaging. If you are not satisfied with item quality - we will return you money! All of our items are authentic!


How to order item?
We are trying to make item ordering as simple and reliable as possible. So you can order your item in just few steps:
1. Choose the item you like
2. Choose your size
3. Press button "Order"
4. In the opened order form choose:
   4.1 Enter voucher code (if you have one)
   4.2 Choose your delivery type
   4.3 Choose payment type
   4.4 Type your contact information (you don't have to if you have chosen Paypal) 
5. Wait for your order: messenger will deliver item to your home.

You can also order items by calling number +370 645 77174 or writing email at info@tonystreets.lt


What guaranties do you give?
All of our items are genuine, so we give 3 months warranty from the date of invoice. If you have item with damage, please email to ud including the photos of the item and item invoice number at info@tonystreets.lt
We do not warranty if:
* Item defect was cause by unintentional or intentional damage
* Item was used not for its intended purposes (playing outdoor with indoor shoes)
* Item was worn out naturally. (Usually basketball shoes are worn out by 3 months of use) 


Is VAT already included in the item price?
Yes, all of our items all priced with VAT included.


Can I check out or try out your items?
Yes, you can check out our items at SIL shop, at Laisves al. 99, Kaunas, Lithuania


Delivery of the items:
At the moment we offer 4 different payment methods:

1. You can buy at items at SIL store, at Laisves al. 99, Kaunas.
2. Delivery in Lithuania - our messenger delivers item in 1-3 days to your house. Price 3 EUR.
3. Same Day delivery - orders are only take before contacting us by phone +370 645 77174, items can be received at that city bus station, in delivery department, payment must be by e-banking. Price 6 EUR
4. Delivery to other countries: We send items through http://www.sil.lt/application/images/Image/Papildomas2/ups-small.jpg (UPS). Shipping worldwide takes approximately less than one week (except Russia, Argentina, Brazil and Chile, APO/FPO, PO Box as we send our goods to these countries by Lithuania Post priority registered post mail and therefore shipping to these countries takes about 2-7 weeks). Shipping cost to all the countries is 6EUR.

* Exception: we ship clothes, accessories and other small things (included sandals, slides and etc.) with registered priority mail. Shipping with registered priority mail to United States as usual takes about 1-3 weeks, shipping to Europe Union countries takes about 1-2 weeks, to other countries shipping takes about 2-6 weeks. 


Can I return the item?

Because this is an international shipping, returns are not allowed except a case of our mistake.


My item doesn't fit, can I change the size?

Because this is an international shipping, returns are not allowed except a case of our mistake.


How much does it cost to delivery my item?

* We send items through http://www.sil.lt/application/images/Image/Papildomas2/ups-small.jpg (UPS). Shipping worldwide takes approximately less than one week (except Russia, Argentina, Brazil and Chile, APO/FPO, PO Box as we send our goods to these countries by Lithuania Post priority registered post mail and therefore shipping to these countries takes about 2-7 weeks)
* Shipping cost to all the countries is 6EUR.
* We kindly ask you to write your correct address and telephone number, so that a courier could contact you and deliver your ordered item to your address.
* We are not responsible for any import duties and customs charges .
* Your order will be shipped per 1-2 business days.
* Will upload tracking within 1-2 business days.

 


Can a company buy items? Do you write invoice?
Yes, we write VAT invoices.


Item ordering, that we do not have at the catalog
Sorry, but we can't order item by your request.

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